Warm is the New Cool
MINDFUL OF SELF AND OTHERS - OUCH!!!! Have you ever gotten off the phone with someone who called to ask you for help and felt like you'd just been worked over? Have you ever found yourself thinking, "There is something about that person I do not like or trust?" Trust your gut. Your head is too analytical and your heart is too emotional.
This happened to me yesterday when a person called me to help them regarding a positon I happen to know a lot about. This person was referred to me by a friend. It was for free advice. I agreed because of my work relationship with the other party. I was annoyed and put an end to what felt like an interview quickly after first turning the 'interview' on this person - to help this person realize the rudeness of the behavior. It didn't work. No self-awareness.
Don't doubt yourself. Believe in your instinct. Instinct has kept us alive as a species for centuries. If a perspective is that visceral it is trying to tell you something. Listen.
Note to Self - Grace is important. When you call someone seeking their help, don't gruel them as if they work for you. (Most good leaders wouldn't do that anyway.) Let them get to know a little about you first. Show them your genuine respect for their time and perspective. Be kind and grateful. You only have a few seconds to get a first impression right. Once it is made it is nearly impossible to change it.
Mary Lee Gannon, ACC, CAE is an executive coach who helps leaders get off the treadmill to nowhere with confidence, candor and calm so they can be more effective leaders and have better relationships with the people who matter. Get her Career and Life Planning Tool here.
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