Your Job is Not to Engage Them
Corporations spend a lot of energy on employee engagement as if there is some magic formula of training, open door policies, and standardized performance evaluations that if the leader does all of them in perfect harmony they’ll have a symphony of engagement.
It’s not the leader’s job to engage workers. It’s the workers’ job to come to work ready to do their best. The problem is employees may not know how to be their best or what ‘best’ looks like. It’s the leader’s job to issue the call to greatness and help employees be great.
To do this a leader has to help employees bypass their ego and the emotional churn of needing to be right and start focusing on facts not assumptions.
Free lunch, a pool table in the break room and flex hours are not the answer to poor engagement. Setting clear goals is a start but can backfire and lead to entitlement without accountability. “What would great look...
10 Assumptions That Kill Careers and 10 Truths that Advance Them
I have many clients working in toxic cultures that minimize the contributions of good leaders as well as divide otherwise collaborative people against each other. Often victims of these cultures internalize that they are being targeted and become paranoid. They play it safe and downplay their ingenuity to remain unseen. They fear being terminated which becomes a self-fulfilling prophecy because they end up doing or saying something out of frustration that gets them in trouble.
Empowerment happens when you can tell the distinct difference between what is an assumption and what is true. Assumptions are limiting. Truth is actionable.
10 Assumptions That Kill Careers and 10 Truths that Advance Them
- I don’t have enough experience.
Experience can be learned. Motivation, dedication, resourcefulness and tenacity are transferable. If you know more about an industry or skill it will not alter any of these intrinsic characteristics. Think of the lowest...
A Story About My Daughter
Yesterday I got a call from my second oldest daughter who had just had an intimidating experience. As I was helping her stay in the moment and not relive the fear or project a repeat occurrence I remembered the wisdom in the book The Four Agreements by Don Miguel Ruiz.
The book offers a code of conduct based on ancient Toltec wisdom that advocates freedom from self-limiting beliefs that may cause suffering and limitation in a person's life.
The Four Agreements are:
Always do your best.
Be impeccable with your word.
Don’t take anything personally.
Don’t make assumptions.
The first two are character based. Good people have less trouble with them. The last two are self-esteem based. Everyone has trouble with them.
Fear can be debilitating. It’s worse when we make assumptions about it. At work it usually shows up around what people say, do, what you assume is behind their behavior and what you assume they mean. You think it’s about you personally but usually...
Age Bias is Alive and Well
Ageism in the workforce is palpable. I have many clients experiencing it right now - getting phased out because they’re viewed as not tech savvy or sharp enough. Not only is that biased and discriminative, it’s just not true. But some work environments minimize this subset of the workforce so much that the workers begin to dummy down their own performance to play it safe and in that self-sabotage state live up to the stereotype they’ve been dubbed. Viscous.
People in their 50s and 60s taught themselves how to use computers, survived wars with resilience and without the post-war armed services suicide rates we are seeing today, are loyal, can handle conflict, have no problem cold calling, can negotiate, can start and carry a conversation longer then a minute, can close a deal, and can build alignment. They also have institutional memory and want to serve and develop others. Is there no value for these skills? Of course there is. But just as our culture...
How Do We Not Get Disappointed
Goals are essential to success. No doubt. Knowing that, how do we not affix our fulfillment to an outcome?
There’s a difference between working TOWARD something and working FOR something. Setting a goal, working hard, listening, learning and adjusting along the way is a natural course for survival. It’s how we’ve evolved and not become extinct as a species. But when we personalize an outcome - positive or negative - instead of seeing it as a natural course of events we make the outcome about us instead of the greater good of the whole. Our ego gets in the way and its hunger for affirmation supersedes reality. Then we begin to think we can control the natural flow of events when ego never contributes to flow. It acts like a logger-jam.
If you don’t get the promotion, job, relationship, home, vacation, car, pen, handbag, health, time, freedom you want what do you have that matters? Choices. Nothing is permanent including your mindset. When...
What Now for Shelter in Place? And a FREE Report on Leading Through COVID19
Shelter in place has meant different things for different people. Some people appreciate the flexibility of working remotely. Some find it isolating. Some find working all day together at home while also not being able to go out has stressed their relationships. And some people just wish they had a job or could have a relationship at all.
We’re learning a lot about ourselves, how we work and how vulnerable we are. But, I think one of the most important things we’re learning is how resilient we are. We have adapted to major lifestyle, health and work changes in the face of fear, panic and uncertainty. We still don’t know what’s to come yet we’re facing the future with adapted routines at work and in our personal lives.
Leaders need grit. Your grit is being tested. How you handle adversity underpins how you handle life. And you’ll get through this the same way you get through every other challenge that came your way - with your will. Perfection is...
You Get It First - Just Released my FREE Report on Leading Through the Uncertainty of COVID-19
I'm so excited to have finished this report for my clients and my newsletter list. So many of you have told me the struggles you are dealing with in this pandemic. I've been working for weeks on tactics and strategies you can apply right now to lower anxiety and build peace, relationships and effectiveness for yourself, your team and your family.
FREE Report: Leading Through the Uncertainty of COVID-19
> Avoid the most common mistakes leaders make in a crisis.
> Trade the treadmill to nowhere for a revered strategy.
> Build influence dynamics that make your team want to succeed regardless of where their office is.
> Execute a plan that anticipates opportunities in spite of adversity.
Wishing you peace and effectiveness without worry today. Enjoy my free report on Leading Through the Uncertainty of COVID-19.
Your coach,
Mary Lee
For more FREE Career Resources go to >>> www.MaryLeeGannon.com
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Four Things You Can't Get Back
We all have regrets. It’s healthy to reflect on what we’d do differently. I certainly regret some things I’ve said and done as I was figuring out the art and science of parenting. I’m still figuring it out and my children are in their twenties and thirties. I regret how self doubt showed up in my behavior at work early in my career. I overreacted, withdrew and often blamed myself far more than was helpful.
Corporations today value, promote and hire for self-awareness because it makes the employee coachable. The more self aware we become the more we can release assumptions that hold us back before we adopt them as mantras. “He’s never going to respect my work.” “I’m always the one left out.” “Every time I try harder the same thing ends up happening.”
Notice the thread. “Never...” “Always...” “Every...” Absolutes are deadly to progress. If you hear yourself...
Nine Lessons from the Corner Office
Ten years ago I began my role as President of a $25 million Hospital Foundation within an 85,000 employee organization. I went to a very nice employee appreciation lunch and was able to select a special gift of recognition from an array of items.
Mostly, I am grateful for the opportunity I have to lead and serve alongside consummate professionals I respect and under board members who trust me and have challenged me to be the best leader I can be.
I’ve earned a number of awards from various community and professional organizations for my leadership throughout my tenure here. But nothing has meant more to me than knowing that when I get up and come to work every day, I get the privilege to make the world a little better. That might mean providing a walker for an elderly gentleman or a hearing aid for a new mother. It might be paying rent for a patient with cancer, so she doesn’t get evicted due to lost wages while in treatment. It could be as big as a $4.5...
Don't Do This in Your Leadership During COVID19
These times are a test of resilience. Adjusting to working remotely is challenging for leaders and teams. Adjusting to working on site during a pandemic is the same. It’s a lesson for all of us on how to adapt to and manage what is inevitable - change. Resistance comes when people are afraid. At its most severe it’s like trying to stand still in an earthquake. “Why is this happening to me?” People feel victimized and want to escape.
Leaders need to be sensitive to their own fears and those of their constituents. Everyone needs to accept that uncertainty is part of life. The sooner we accept that the more resilient we become.
As leaders we need to be change neutral - not change agents. Don't coddle, over-sympathize, or try to protect your team or you send the message that change is painful and unmanageable. Instead of asking, “How can I make this change easier for you?” as if you are personally choosing to push something down on them...