Five Tips When you Dread Having a Difficult Conversaton with an Employee
Recently I had a client tell me that when she opened a discussion with a direct report about a violation of the dress code the person erupted, quit on the spot and immediately left the workplace. We role played the discussion and how to frame such a discussion so as to depersonalize it. Â
What I found most interesting is that the company rehired this person who abandoned the workplace the same day at another location in another leadership role. What??? Â
Now my client has to manage a team who knows the organization will tolerate unprofessional and insubordinate behavior. She has to gain respect from a team who knows they don’t have to listen or adhere to company policy to keep their job. Â
We are now positioning her transferable skills for a company with a more solid culture. In the meantime here is a tip for when you need to have a difficult conversation with an employee. Â
- Get out the company policy or company value they are violating. Seek alignment and understanding.Â
- Op ...
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